Why is Delay mix not equal at 50%?

I’ve been trying to use a delay with the mix set so the original note and delayed note (feedback very low so only 1 repeat) are the same volume.

It makes sense to me that this would happen at either 60% mix (ie the original note, and the repeated note are balanced at 50/50 ) or 100% (ie the volume of the repeated note is 100% of the volume of the original note, or in other words, the same volume)

In concept - and based on my experience with other multi fx units - both of these have the same result in spite of referring to it in different ways. However, on the QC, neither of these work to do what I want!

In fact the closest I’ve come with the QC is to set the mix at around 80%. Can anyone explain to me why this seems to be the correct setting? It certainly doesn’t make sense to me!

Yeah, that always struck me as odd. I don’t know what exactly is going on with that, but I feel like there are still a lot of blind spots when it comes to little things like that, which usually gets ignored in every update for whatever reason. It kind of makes me lose faith in the both the unit and future updates because they never seem to acknowledge the little problems. Like…this shouldn’t have been an issue to begin with, but here we are. We are almost 2 years out and they still haven’t gotten their shit together on the software end. It’s really disheartening, but I feel we’re at a moment where the complaints are valid. They still haven’t made categories for the neural captures and it makes it hard to know exactly what I’m using. It’s frustrating all around.

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Perhaps I’m misunderstanding, but does it actually matter what the absolute number is? - if it is working at 80%, then use 80%? Possibly the delayed notes are quieter overall, therefore needing more mix?

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Yes, it matters, because achieving parity in delay volume is the only constant you get with a delay volume, so you can achieve it instantly - and avoid wasting a lot of time - if you know the number you should dial in from the outset.
So especially if I am trying to recreate patches from my previous modeller, having moved to a Cortex say from a Helix, then I think I deserve to understand why Neural have decided - against the general grain - why they think equal volume would be achieved at something like 80% rather than 50 or 10, as is used by multiple other brands.

(When I say ‘parity in delay volume is the only constant’, any other percentage mix using delay is really a ‘dial to taste’ affair, so there is no way to achieve it without a lot of tweaking and listening)

I take your point that it’s the sound that counts, but my point is that with equal volume it should be possible to dial that in instantly, so I don’t want to have to do it a long-winded way. Also I want to understand the logic behind the QC interface too, hence why I asked the question in the first place.

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Is it possible that something else is going on with your routing? I don’t find that I need to turn the mix up anywhere near that much to get repeats that are about as loud as my source signal. Is this happening for you on every delay model?

Good point, I’ll look. Do you get even volumes at 50%?

Right, but most commonly it’s 50%, then you can go above that to make the repeats louder and it all makes since. Hard to wrap you’re head around 80% somehow being equal.

Curious what support told you when you reported the issue?

Haven’t methodically checked it out yet but generally by the time I get up to 50% the delayed signal is too loud for my taste and threatening to overwhelm the source signal. As mentioned, I am usually running the mix much lower. I am using a mono output to an FRFR btw for practice.

I didn’t make a ticket for this particular problem, but I did for a wifi issue that has yet to be resolved. Basically, I can’t connect directly to my home wifi, but I have to do a workaround by making my desktop computer (with the same wifi used) a wifi hotspot and connecting through that instead.

Interesting…when I have time I will look in to this further; I’m also using an FRFR but via Output 3/4 (mono TR to TR)

People have been complaining about the wifi since day 1. I have to believe at this point is that it’s a hardware issue and they can’t fix it.