Then I misunderstood. No problem, all good. 
I appreciate it but still just “soon”, I guess it will be around the time the new hardware is shipping since it will require that firmware anyway
also I looked inside the side vent of mine and it looks like ive got the old hardware 
It would be great to get an update on making Cortex Control work as advertised.
There is a known bug where local backup on a Mac does not work. There are threads in the forum on this matter. I have offered to provide the developers with a Q/C image that works for local backup and a Q/C image that does not work for local backup. Just given an image that does not work, a developer should be able to trace the failure in a debugger. Neural support has been great, but it sounds like the developers are blowing their own support team. Neural needs to take care of existing customers and make sure that major features in their software actually work correctly. If there is some issue with fixing this bug, then Neural needs to acknowledge that – customers can be forgiving if they are not treated like mushrooms.
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