My QC just won’t boot, there’s nothing appearing on screen although it has its buttons flashing a blue light. I haven’t had any power or connection issues before this occurs and the last thing I did was synchronise some presets and captures from cloud, turn of (on the power button) and later turn the QC on again.
I’ve just contacted the support but maybe it’s something people here already seen and have a solution.
Nothing here too. Sent QC to Neural, but it looks like some OS error (or hardware correlated to it).
Some guys on Reddit said that reconnecting a SD Card that is found inside the QC solved the issue, but haven’t tried it, preferred to reach Neural support.
I’ve seen 2 users in our community WhatsApp group with the same problems , blinking footswitch with blank screen . They open the back panel and re insert the memory card . And the unit live again
Okay…so “F@CK!”
I was downloading a Preset I had just saved on the QC app, and then it quickly flashed an “Error” message that flashed for a second, crashed, and now it won’t reboot and I’ve got the flashing blue lights and the blank screen. I’ve tried rebooting 20 times…nothing…
Any word at all from anyone at Neural about this? I’m really hoping I don’t have to send it in. I have shows in the next 3 weeks.
Just had that happen to me. Fired up the QC, while switching presets I saw one was blank for some reason, decided to reboot via to power button, clicked the reboot button on screen… won’t boot, flashing blue LEDs.
Tried unplugging everything. Will not open the back. Hopefully Thomann can just send me a replacement.
Was supposed to start a new project rehearsals this week…