So I had this thing all packed up and ready to send back to Sweetwater. Could not connect to my WIFI router just down the hall. Then, I moved my router and was able to get a relatively weak signal. NOW, no internet connection. Reboot, Shut Down, Move router some more, try to connect to my hotspot (will not). So this amazing device has a WIFI that is not as good as a cheap phone. Everything else in my house works EXCEPT this Quad Cortex. I am typing right now on an iMac. Great signal. The unit sitting right next to it does not even see, recognize or connect no matter what. Such a disappointment. Does anyone have any idea what I can do?
the first recommendation is usually to try a hotspot from your phone. Many have found this to be a solution. Have you tried the other suggestions from the official site?
Update: Apparently my XVive wireless in ear monitor which works at 2.4 ghz was interfering with the WIFI. A common issue that I did overlook. I suppose I can change channels on the XVive, but for now since I know it is the cause of interference, I can simply make sure it is not on when I want to download something. I still wish this thing had a better WIFI antenna in it, but in this case it was operator error. Thanks for listening.
Yes, I have tried them all. ALL of my devices hook up to my router just fine. I moved it to get closer to the router because apparently it has a super weak WIFI antenna in it. It was working for the last few days and now it will not connect, period. I reset my router and all of my other computers are seeing the WIFI access just fine, but the QC just sits here. It absolutely will not hook up to my iPhone 13 Pro Max no matter what. The computer sitting 2 feet away from it hooks up instantly to the Hotspot, but the QC… nothing. It is a shame that it is working so poorly. So yes, I have looked at all the common WIFI issues with no results. A bit frustrating. Thanks for the input.
sorry the usual solutions aren’t helping. I’m sure support can try to walk you thru it when they’re back on Monday (ouch, the wait!) but they’ll probably start with all these steps you’ve already tried.
Do you possibly have a non-standard character in your user name or password? I’ve heard of that being an issue in the past.
The weird thing is myself and many others experience no Wifi issues. I suspect it’s more a case of an deeply buried incompatibility somewhere network-wise. I’ll check w/ @RexRemus on Discord, I remember him saying something about having to go to some unusual lengths to link his statically or something like that.
Thanks Xush, Please see my update… It was a self inflicted wound. There are a lot of things that work on the 2.4 ghz band… therefore the problem! Appreciate you. I love this unit! Except its WIFI weakness!
Ah, interesting. Hopefully your solution might help others, that’s what this place is all about
Yeah, that’s why I left it up. My pride is slightly injured but hey, we are all mostly human.