WAH Bypass with Expression pedal does not work after restart

Quad Cortex Bug Reports
1

CorOS Version: 2.31

Describe your issue:
I successfully assign Exp 1 to activate the Wah pedal when moved away from heel/toe position. Feature works as designed until restart, then I have to reassign the bypass even though the system says it’s assigned. If I don’t reassign the bypass, the wah will not turn on.

Steps to reproduce your issue:

  1. Assign Exp 1 to WAH for position
  2. Assign Exp 1 to Wah bypass for Heel Toe
  3. Power off unit and restart. Feature must be put in place again.

I expected this to happen:
When I turn the QC on, I expect my preset to keep the expression pedal settings.

I have tried the following things:

  • Adding the parameter with Cortex Control and saving
  • Adding the parameter with touch screen and saving
2

I have a similar problem.
I assigned exp 1 for the wah and the exp 2 ( foot switch) to bypass.
It works perfectly, I saved everything.
I changed the preset and come back to he previous one and the exp 2 ( foot switch) assigned doesn’t work at all. It’s shown as assigned, but it does nothing. If I assign it again, it works.
This, when playing live is an absolute nightmare.

3

has anyone reported this directly to Support@NeuralDSP.com ?
sounds like a bug.

In the meantime, you can try a soft-restore of the OS (shouldn’t erase your content) or a full backup/factory reset/restore and see if that shakes the bug loose. They’d probably have you try that anyway.

1 Like
4

Yes! I have an open case and shared videos and my preset with them. They stopped replying once I believe they recognized it was a true issue. cc @serayllon

5

I have solved the problem!
I have changed the wah preset from “bad horse” to any other Wah and it works.
The issue only happens with the “bad horse” wah in my QC….

1 Like
6

Oh right! I forgot to include that my issue was exclusive to the Clyde Wah. All the others work. I’ll have to test Bad Horsie. So weird.

7

That’s so strange.
Perhaps it has to do with the first wah we configured???
Was the clyde wah the first one you used???

1 Like
8

I’ve also noticed if you load a wah with a fixed toe position it does not load the preset to that setting correctly. But if u switch scenes it pulls the correct setting. Useful w Khruangbin

9

I don’t think so! I think I started with the Buddha or the Morley and changed it to Clyde. When I go back to Morley, no issues. Very weird. No wonder they got quiet about it, it’s tricky.

10

Well! I have fixed it!

I did a factory reset and created a new preset only with the bass Wah.
First, recalibrate your expression pedals.

I realised that the first time I assigned the expression pedal, I have to assign the Bypass to the footswitch (Exp 2 in my case) before the wah to the Exp 1.

Then, change the wah to Bad horse and follow the same procedure. First assign bypass to exp 2 and then wah to exp 1.
Now everything is working.

After that you have to save that parameters as default (from the 3 dot menu of that block).

This could be because the heeltoe bypass is taken by default and if you assign the wah before to exp 1 , the footswitch (exp 2) is not working properly.

EVERYTHING SOLVED!

1 Like