I have no sound. this failure is intermittent. on the output screen the output level is present as if an guitar was connected to the input. but no instrument is connected (input 1 2) / RESET SETTINGS and FACTORY RESET have been done. this happened after an update? maybe? after several restarts QC can sometimes work normally again. then randomly on restart the failure reappears.
It is a known issue which NDSP, as always, denies. I have had it with multiple units, a friend has and there was a thread once on this forum which since then has been deleted.
I forwarded it to support multiple times as well, which has lead to nothing but their standard answer: “unfortunately we can not replicate this issue”.
I would assume it is a software related bug and therefor only solvable by NDSP. But as long as they aren’t working on it, no chance.
Btw, it’s also annoying for amateurs
I found a solution that solved the problem for the moment. I put WD 40 SPECIALIST CONTACT CLEANER (in French: WD 40 NETTOYANT CONTACT ) in all the inputs and outputs and power supply: it is a “dry liquid” that removes impurities and removes oxidation from electrical or electronic equipment) and everything works normally again. In summary: oxidation? dirt?
In practice I put the product in the sockets on the rear panel several times, also inserting a jack or the power supply socket with an in/out movement.
I found a solution that solved the problem for the moment. I put WD 40 SPECIALIST CONTACT CLEANER (in French: WD 40 NETTOYANT CONTACT ) in all the inputs and outputs and power supply: it is a “dry liquid” that removes impurities and removes oxidation from electrical or electronic equipment) and everything works normally again. In summary: oxidation? dirt?
In practice I put the product in the sockets on the rear panel several times, also inserting a jack or the power supply socket with an in/out movement