I can capture my Monster Pineland amp for SRV style dumble and timmy will prob come at some point tooâŚ
Some web demonstration of the unit was also postponed from today, so we have small hints that there might be further delays. Too bad I allready sold my helix stuff âŚ
Yesterday, Nov 11th, the status on my Neural account page changed. It now reads that my order has been âfulfilledâ. I sent an email asking for clarification and got the following reply.
"Thank you for reaching out.
We havenât sent any emails yet.
Pre-order units will be shipped by the end of November. You will receive an email two weeks before to confirm all the payment and shipment details."
I spoke to one of the support team last week and they also said to expect it for the end of November and they would take payment two weeks before so that should be now, possibly another delay by looks of it.
The Neural Blog on October 10th confirmed a delay to the Dealers into December, or even January, but confirmed their priority was to get the units out to the Tier 1 & 2 pre-order customers.
Reading from my Neural Account:
Under âMy Orderâ it now reads : Default Title: Fulfilled November 11, 2020.
Under the SKA: (that used to have a number) it now reads: QCPO
Under Shipping Address:(it used to show my address) it now reads âFulfillment Status: Fulfilledâ
Under ORDER STATUS: it reads : âYour Order is Completeâ
Something changed as of November 11th.
Letâs hope itâs the start of the distribution.
Regarding the difference on your order status page, this is due to an administrative change where we had to mark pre-order payments as fulfilled for accounting purposes. You will notice that your order status page says âQuad Cortex Pre-Orderâ instead of âQuad Cortexâ.
We just posted an announcement detailing the status of QC
Thank you for the answer! i understand there a lot of surprises when developing a product from scratch. Even though the wait is painful I understand it is necessary but I personally would rather know what the situation is than speculate about it.
Hi Dan
I asked this question on TGP but itâs better ask it here :
Hi Dan
re-> âOur production line has fully assembled all of the pre-order units in Helsinki. Raw material to fulfill dealer requirements is in stock and currently being processed as planned.â
Will âallâ present and future dealer units continually be made in Helsinki ?
How will supply/demand factor in to scaling up production and where would that production be ?
The dealer requirements (I think) are the 3000 units over and above the Tier 1 & Tier 2 units.
Beyond that, ⌠Doug had stated somewhere in the past that a supplier/builder for future units will be âorâ is secured.
At least, that was my understanding at the time.