Problem with Control Software on Mac OS

Take a look at this thread: Local Backup on MacBook impossible

Where it stands now based on the testing that I’ve been doing over many months…

  • I have identified a Quad Cortex image (e.g. a backup image) that will cause Cortex Control to fail when doing a local backup. I suspect that the bug that keeps occurring with local backup is more widespread with respect to how Cortex Control reads data from the Quad Cortex
  • I have also identified a Quad Cortex image (e.g. a backup image) that WILL work with Cortex Control for a local backup.

In my extended communication with Neural support, I have offered up those images so that their developers can recreate the issue and hopefully then find the bug in Cortex Control. I have yet to hear back from Neural support (I filled them in on this 4 days ago) to see if/how they want to proceed with getting this bug verified and fixed on their end.

4 Likes