Local Backup on MacBook impossible

Quad Cortex Bug Reports
1

CorOS Version: 3.0.1
** Cortex Control Version:** 1.1.1

Describe your issue:
When I start creating a new a local backup (on Mac), Cortex Control goes into a disconnect-connect loop. Finally the backup is timing out. Backup cannot be created.

** Environment:**
Model: MacBook Pro
Chip: M1 Peo
macOS: 14.6.1 (23G93)

Steps to reproduce your issue:

  1. Start Cortex Control
  2. Try to create a new local backup
  3. Disconnect-connect loop… No backup.

I expected this to happen:
New local backup is created.

I have tried the following things:
The issue was also present with CorOS 3.0.0 and Cortex Control 1.1.0.
Worked pretty fine with previous versions.

3 Likes
2

Same exact behavior. CoCo quits after two “Loading Preset” screens. Same config as OP.

3

I am having the same issue with doing a Backup

4

Same here, latest MacOS. :frowning:

5

Experience the same issue. Not often it works right away, but if I ask CC to make it multiple times, it eventually makes it… Or crashes…

6

“SimenRaaen” Thanks for letting us know that it will/may eventually work as I was finally able to get a successful local backup.

1 Like
7

Just updated CorOS to 3.1.0 and Cortex Control to 1.2.0.

Still no local backup possible.
At least downloading backups from the cloud could be an option, but NOOOO.

Sorry Neuraldsp-guys, but your Cortex Control development sucks…

8

I also updated to the latest versions 3.1.0 and 1.2.0
Local backup works fine on Macbook pro M1/macOS 15.1.1
And by the way the former problems with starting up Cortex Control are gone.

1 Like
9

Also updated to latest versions (CorOS 3.1.0 and CoCo 1.2.0) and everything’s working as expected on my M2 Mac Mini (going through a powered USB 3.0 Ugreen hub), including local backups. Random crashes seem to be gone too.

1 Like
10

I would recommend to email support@neuraldsp.com as it doesn’t seem to be an issue for others.

2 Likes
11

Up to date on CorOS and CoCo. Still no local backup on mac. Even tried another mac and had the same issue so its gotta be related to the QC itself. I might try a factory reset but I really don’t want to without a local backup.

1 Like
12

User RudyTardy reports this fix today:
" if CoCo won’t make local backups on Mac:
take it off the full disk access list, clean uninstall with app cleaner and then reinstall."

2 Likes
13

Still same behavior. CC is crappy programmed - at least that’s my experience.

14

I have the same issue on Q/C 3.1.0 and C/C 1.2.0. On a MacBook w/ intel cpu and latest MacOs Sequoia 15.1