Cortex control - stucked on "loading presets"

Hi all here, my cortex control remains stucked on “loading presets” on my Mac and i can’t use the software.

Any tips to solve it?

Hi, stupid question but I will ask it anyway… is Quad Cortex connected to USB of your Mac? And if so… is it properly connected (check cables, etc)? Because Cortex Control does not work without QC connected.

i solved updating the firmware.

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