Plini X won't open, Windows system error/UAC sound going off

Hello, I downloaded Archetype Plini X (paid version) and it won’t open. I’ve deleted and reinstalled it, repaired it, modified it, everything. I have a Microsoft Surface Laptop 3 (2020). Every time I click the icon, the Windows Security and User Account noise goes off, but no pop ups appear anywhere, not letting me know the issue. Plini will open but not Plini X. It is also not showing up anywhere in Ableton, even after downloading it to the VST3. Any advice is appreciated!

Hey! Sorry to hear that you’re having trouble. Please e-mail support@neuraldsp.com. The team will be able to advise!