No output signal in daw during preset switch

Quad Cortex Bug Reports
1

CorOS Version: 3.2.0

Describe your issue:
I use quad cortex both as output and input device in my DAW (live). After latest 3.2.0 update I have the issue:
I work in daw, I play my track, playback is fine. But when i switch between presets the playback stops for a moment, not only my input signal, which would be okay, but the whole playback/output(other instruments that I have in my project, including midi tracks)

Steps to reproduce your issue:

  1. open DAW
  2. set input and output to use quad cortex
  3. hit play to play some recorded tracks
  4. switch preset on quad cortex.

I expected this to happen:
I expect the playback not to stop, as it was before, only input had some delay because of changing preset.

I have tried the following things:

  • different DAWs (live, garageband)
1 Like
2

You’re having playback cut for a second when you switch presets? That’s totally normal behavior with basically any modeler. This isn’t a bug. The QC doesn’t have gapless switching. All outputs of the unit will cut for a sec if you’re switching do a different preset while sound is playing or you’re playing an instrument into it

3

I’m using QC for almost 2 years now and it never was a thing. Input gap is okay. But stopping the whole output signal is wrong and annoying. Imagine writing a drums part in your daw, and trying to play on top of it. And when you have to switch preset the whole playback stops for half a second, just because you’ve switched preset. I want to highlight it: I don’t expect input to be gapless, but the output should not be choking. It was never an issue, but it is now, with the latest update :frowning:

1 Like
4

Are you sure? It’s given me a slight gap in the past.

As far as I know all the output pause for a brief moment. This happens with the FX Loops, the looper, etc whenever you switch presets.

5

Yes. I’m sure, I was playing this morning. Then remembered about the update. Updated, and now I have this issue. And it’s not “slight“ it’s very significant, especially when you have weveral written parts, like piano, drums, base, strings, and you just don’t have a part to play on guitar, and want to switch between presents with complete different effects. And the whole playback stops while the preset is loading :melting_face:

7

make a video and submit to Support@neuraldsp.com in case it’s a bug/glitch that the update is causing. They won’t see this report here, so it’s best to let them know directly in case it’s something they need to fix

10

Thanks, good sir. I also wrote an email, but just with text explaining, no vid

1 Like
13

Same things with looper playback.

Until this update switching preset won’t interrupt loop playback..

1 Like
15

Are you sure? I’ve tried using the looper on the previous OS and it briefly cut audio with a preset change. It’s kept me from using the looper in the QC

16

On previous version you need to change looper output from “grid” to output 1/2 or 3/4.

In this way no cut happens..

1 Like
17

This still holds. I have recently tried it.

1 Like
19

Issue fixed in latest 2.3.1 build

3 Likes
20

Thanks for the validation! Not bad for a fix within 10d :slight_smile:

3 Likes