I’ve been experiencing an issue with my QC for the past three weeks where it unpredictably switches between presets without any input from me (pressing the switchs). For instance, I could be using the 5G preset in scene mode, and it would suddenly jump to 4H or 3D without any action on my part. I’ve attempted a factory reset and even updated to the latest firmware, but the problem persists.
This has become a nightmare for me, especially when I’m in the middle of playing a song and need to access a specific scene, but my QC has shifted to a different preset. Any assistance or suggestions to resolve this would be greatly appreciated.
Do you have anything MIDI plugged in (e.g. DIN, USB etc.)? I have never heard of this occurring prior in almost 3 years etc… Also ensure you are the using OEM power supply or adequate.
Actually neural support mentioned do some solid pushes perhaps because the switch is not sitting correctly on the encoder board. I will cointinue checking and testing to see if the problem is solved