No Input on Quad Cortex, Says -18.1 Db...

CorOS Version: 3.0.1 (Most Recent)

This morning, all the inputs on the QC stopped being recognized. All inputs say -18.1 Db, no matter what I plug into them, I see nothing being recognized on the input meter. I am also getting no sound when playing audio on my computer.

I rebooted the cortex, with no avail. I also updated to the most recent software, still nothing. Finally, I reset to factory settings and still nothing. I contacted NDSP support today, but am wondering if anyone knows how to fix this? I am a music student with deadlines and performances coming up, and currently don’t have any other devices to work with.

Usually this is a result of using the incorrect power supply. Support will likely have you send diagnostic logs to determine the issue so it’s good that you emailed support. The other things to try are removing all cables excluding power and shut down for a bit then retry your previous steps if necessary.

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