Hello, Quad cortex stopped making sound.
Guys, I’m stopping by to see if anyone has a solution, my quad cortex simply doesn’t output sound from any of the outputs, the guitar’s sound input works because you can tune it and so on, the functionality of the feet and seats is ok. But there is no sound even with a hard reset.
I contacted support and I’m waiting for help… I’m very sad about this because I had to use a setup borrowed from a friend.
Are you sure you’re on Cor OS 3.1? Assuming it’s 3.0.1 since 3.1 hasn’t been released yet.
Also you should upload a photo of the block view. The output needs to be routed in the block view. Just because signal is coming in doesn’t mean it’s routed properly to outputs
Hello, I’m learning how to use this channel to share my case. QC is in the latest version, and I was using it normally with the plugins. and the sound simply stopped coming out, I tried to configure the audio routing, I did the reset and still the sound doesn’t come out. the sound comes in normally but doesn’t come out. I have a photo that shows the active output as if it was receiving a signal even with its volume closed… I will try to upload this photo here
Maybe the splitter/mixer is muted? Or the master volume knob is down. The big knob to the left of the screen. You’d show input to the unit, etc even if that’s down. Esp if you did a factory reset and that’s now engaged to control the output level.
Hi, I’m using the original factory power supply that comes with the QC, I’ve never used anything else. As for the audio output, I noticed that it looks like sound is coming out, but no sound comes out. As for the master volume and audio routing, everything is correct as usual… I’m waiting for support to respond…
I am having the same issue, and it happens randomly. Usually, after restarting QC, the problem is gone. I’m using the original power supply, and always very careful with the unit. Also, I don’t know what to do. Let me know, please, what answer you will get from the support.
Hello, in my case this had never happened before the sound stopped coming out, however my QC didn’t come back, even with the reset the sound doesn’t come out from the usb outputs etc… and yes it has the correct output routing. Yes, I always used the original QC font that came with it.
Support asked me for a video showing the problem, since then I’ve been waiting for a response. I’ll update here when I have an answer.
Got the same issue here. Outputs and Inputs are wiggling around as if there was some signal even if i dont play anything on my instrument. Usually i just restart and then its fixed but lately this doesnt fix the issue. With some luck after many restarts it work again…
I had a very similar problem right before my gig yesterday. No signal coming from the XLR outputs even though signal meter at both input and outputs showed signal flowing. Never had this problem before. Glad I had my Kemper player in the emergency case, so the gig was not ruined.
Hi guys, is everything ok? In the case of my QC it didn’t work again, I contacted support after trying Reset Factory etc… I had to send it for analysis. However, I didn’t have an answer as to what the problem could be, but they fixed it and now everything is normal, I hope it stays like this for a long time.