Need help... This keeps happening when I press a switch

My QC goes into a visual ‘Input indicator’ sometimes when I press a switch. The touch screen becomes unresponsive. I have to reboot almost everytime. Has anyone ever had this happen to them?

I updated to latest BIOS, cleaned screen, hard reset…

It may need service so please email support@neuraldsp.com and they will get you sorted.

In the meantime, if you leave the volume at 100% (as recommended by NDSP) does the issue still occur?

Thanks!

No, i haven’t tried with volume at 100%