Nano will not open after update unless

Hi everyone. This one is strange. I updated the nano. The update got stuck so I pulled the power and tried to reboot it. No luck. I unplugged the guitar in, the guitar out and the midi in,rebooted and pressed both 1 & 2 footswitches ( don’t know why, just did it),and nano came to life. If it makes any difference the update was installed. But now every time I reboot I have to take the midi cable out before rebooting, or else it will not boot.

You best bet would be to contact support@neuraldsp.com let them know what happened, they would be your best bet

I did yes. They replied almost instantly that they will be preparing a fix. :sign_of_the_horns:

2 Likes

This happening to me too. Had to try several times to get the firmware working. It always froze at random parts of the process. Finally it got to the end and turned off but never turned back on.

Then I discovered that unplugging the midi cable helps it turn it on.

It’s really annoying since I have it on my pedalboard and have to move everything every time I want to turn NC on. I’m playing this weekend and hope it doesn’t behave strange then.

1 Like

For now the procedure is: Power on, midi cable connect, go :slightly_smiling_face: . I think (hope) its safe enough