After updating to Nanos 2.0.0, the unit freezes every few minutes. The sound continues, but none of the buttons respond — neither the switches nor the rotary knobs for volume and tone. I am using a Strymon Zuma power supply and had never experienced this kind of issue before updating to Nanos 2.0.0.
Please, I need help with this. Has this happened to anyone else?
Make sure your power supply is compatible with the Nano as it sounds like a power supply issue.
I am also connecting the USB port at the same time to transmit MIDI messages. Could this be causing the problem? When both the USB and the power cable are connected, which one is used to power the unit?
I would suggest emailing support@neuraldsp.com so they can log your issue and work to provide resolution.