My captures are not uploaded to the cloud nor are the details loaded

Hi, a few days ago I bought a Nano Cortex. Yesterday I took about 16 screenshots and they loaded onto the Nano Cortex but they don’t show up on my profile. The details don’t load and I can’t share them. The screenshots in the Neural profile show 0. I have an iPhone, if that information helps. I’ve already uninstalled and reinstalled it, but I’m not getting any results. Thanks in advance.

Hi , this is a know issue unfortunately : Can’t see/edit details on new captures