Cant install or uninstall captures on cortex cloud

Hi, on the cortex cloud app when i press download on any capture it just spins for eternity, furthermore when trying to uninstall previously downloaded captures it does the same. Any fixes?

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it happens to me too on the quad cortex…I think there is some problem on the cloud

Same here, also using Nanocortex

Same here. I can get my IRs onto the nano, but no neural captures

I have same problem, just bought view days ago. Considering return the purchase

I contacted support and they responded:

The issue should be resolved now but I haven’t had a chance to check.

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thx I will try today

Is this fixed? I couldn’t seem to upload IRs yesterday and there’s a thread of folks on the Gear Page having issues.