Issue on Start Up after 2.1 Update

How did you get the gray screen to go away. I’ve tried everything…multiple times.

The factory restore worked for me, I had the same issue

Thanks! It’s not working for me. Screen is getting worse.
Only had this thing two weeks. Was working fine with updates too.

After the recent updates I haven’t had the issue again. Prior it was every time I turned it on.

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Did you contact support? they get back to you pretty quickly

Yes, they told be to reset.
The problem is worse. Can’t see anything but gray now.
So bummed!

I would contact the company you bought it from for a replacement. They usually give you 30 days

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