Issue on Start Up after 2.1 Update

How did you get the gray screen to go away. I’ve tried everything…multiple times.

The factory restore worked for me, I had the same issue

Thanks! It’s not working for me. Screen is getting worse.
Only had this thing two weeks. Was working fine with updates too.

After the recent updates I haven’t had the issue again. Prior it was every time I turned it on.


Did you contact support? they get back to you pretty quickly

Yes, they told be to reset.
The problem is worse. Can’t see anything but gray now.
So bummed!

I would contact the company you bought it from for a replacement. They usually give you 30 days

1 Like