How did you get the gray screen to go away. I’ve tried everything…multiple times.
The factory restore worked for me, I had the same issue
Thanks! It’s not working for me. Screen is getting worse.
Only had this thing two weeks. Was working fine with updates too.
After the recent updates I haven’t had the issue again. Prior it was every time I turned it on.
Did you contact support? they get back to you pretty quickly
Yes, they told be to reset.
The problem is worse. Can’t see anything but gray now.
I would contact the company you bought it from for a replacement. They usually give you 30 days