After sending multiply emails about this issue to Neural DSP support and receiving no reply I am forced to come here to seek a solution.
I ordered the Parallax and Fortin Cali Suite during the black Friday sale on the 29th of November 2020 after which my trail verison of the Parallax plugin updated to a full license product but the Fortin Cali Suite did not.
I have a invoice from Neural DSP with the purchase order and email conformation but when I log into my iLok account it says I still have the trail verison.
Yes, I have linked my ilok account to my Neural DSP account.
Can anyone help me with this? Neural DSP hasn’t replied to any of my emails concerning this issue.