Downloaded presets and captures not on my QC

Hi everybody,

I returned to the fold, having just bought a QC again. I sold my first one a year ago.

My issue now is that only some ‘downloaded’ presets and captures that are visible with the green tick box next to them have been downloaded to my QC. My cloud shows around 176 presets but there are only 30 on my unit. I have good WiFi and everything else is good.

Any ideas what is up and how to solve this?

Cheers,

Jim