im having issues with getting cloud presets in to my quad. All I Get is the name of the cloud preset or just the amp. I have a ton of downloads. Idk what I’m doing wrong I’ve been messing with it for days. I used to find it easier with the arrow and it would just go. Now it’s acting up. It’s pretty new about a year. It sounds like the problem someone else was having here so I followed those instructions and still not working. I wanted to ask here 1st then I’ll go to support if I have to. Thank you
Are you sure you’re looking in the correct Downloads folder on the QC? In the Directory there are 2; one for Captures and one for Presets. Then you have to double-click the preset to open it on the grid
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I used to have no problem but now I do I’m
Not sure anymore since it’s been changed. I liked the original way with the stars. Anyway, but on a cell I hit the green little circle and then the arrow and copy. Is that the right way? That’s how I was doing it before but sometimes I’ll just get an amp not the full preset. Or I’ll get nothing. I’ll try again what you said. I’m hitting the cloud. Then I tried the downloads. I’ll keep trying. Thank you.
Idk how I got one finally got it. I have a ton of downloaded. I really don’t remember tbh it’s been a long time since I downloaded. I did the free plug ins. No issues. anyway, I’ll keep at it. Thank you. I appreciate it.
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I should have picked up on the ‘copy’ part- that’s not involved in DL’ing. I think you might have been using the ‘share’ function which would try to send it to someone else- if it was asking you to copy anything, that would be sharing, not DLing.
the circle and arrow are what you want. On the app, it should have a number next to it (how many times it’s been DL’d by others). On a browser, it will say “Download” and have the circle with the arrow in it below. When you press that the arrow should turn green. That’s all you have to do. Now it should sync to your QC, but you may have to refresh the DL folder on the QC to see your latest selections.
Ignore the paper-airplane looking Icon- that is for sharing to another user and will give you a link to copy.
Hope that explains it more clearly
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Ok I was also hitting copy after the green button and the arrow because it was popping up. I’m getting some but not others. Ok well thx so much.oh my arrow isn’t turning green.
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there have been some issues with the Cloud lately too, they may still be happening. I’ve seen some weird symptoms over the past few weeks.
The arrow should turn to a green check mark after tapping it. That’s strange if it isn’t, but as long as your QC is seeing it I guess that’s what counts.
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Thanks again for helping. I think our WiFi is also an issue. Appreciate your replying.
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