Downloads Not Appearing in QC

Guys I can’t figure out what’s going on. I’m at the newest OS and when I download a preset it doesn’t even show up in the download folder or on the QC unit anywhere. Also when I click on a preset I download months back nothing happens it just opens up into a blank preset with nothing there.

Any suggestions?

Usually when that occurs, you likely have a filter applied. Remove all filters and you will see your downloaded presets in the Download folder (assuming you are connected / linked to the cloud).

Unfortunately that’s not the case. I’m trying a factory reset right now. Not sure if that will do anything.

It’s glitchy as hell. I have the same problem all the time. They’re just no where to be found and then they just appear one day scattered among “my captures” and “downloads” with no rhyme or reason.

Then sometimes it works perfectly. Idk what’s going on but its not just you. It’s a mess