Crackling, White noise and fizzling through quad cortex outputs

Hi there!

Recently, my Quad Cortex has been making these noises. Like an intermittent distortion/ white noise, even when I don’t have any effects on. I think its the same problem as what this guy had …

And also this guy

Its very frustrating, as I play 2 gigs a week, and don’t have any other pedals/board. Rely completely on the quad cortex - and its been letting me down lately :/.
Ive been updated to the latest os, Tried different outputs, removed all effect loops and any other pedals. Tried other guitars and even a bass (haha) but its still doing it. I am using the original power supply as well. Its very random and it only happens every once in a while.
Ive already email neural - just wanted to see if anyone else here has had the same problem, and how they have fixed it.
Here is a link to a video of my problem: Quad cortex noise - Google Drive
Thanks so much for your help,

Similarly to the two threads you linked, your best bet is to email support.


Mine went away for a while but it’s coming back again…. Any luck on yours??

Hi there. i contacted nueral dsp about it. i had to send it back to their factory underwarrenty - it took about 2 weeks to be fixed. Now the problems have away.

Same problem here :frowning_face: even tried a factory reset without luck, will have to contact support

Hi Frankie, did you mean the problems have “gone” away after the factory repair? Is the unit still working well after a couple of weeks back with you?

Thanks for the information.

Yes that is the case.

1 Like