CorOS 2.0.2 is now available. Download it via Settings > Device Options > Device Updates on your Quad Cortex once connected to Wi-Fi. We recommend that you create a backup before updating your firmware.
I’d recommend against editing any preset names after taking this update.
It crashes the QC and deletes the preset being edited. Backup recovery can restore the preset if it was saved prior to the update. I reported by email to support. After numerous attempts to submit a report from QC it finally went thru after switching to Hotspot connection.
Because they did an emergency release, just adding the security fixes to the previous working release. The other new features are obviously not ready yet and can’t be ‘half released’.
Saying that, software releases on a Friday are always a bad idea, as if you do have a bug it can’t be fixed until the next unless you get devs in for overtime.
My company doesn’t allow Friday releases after midday for precisely this reason, and our apps. are a lot easier and quicker to fix.
Also, it is worrying that there is a bug in what seems like a pretty basic function that would not have been hard or unusual to test.
Yes, it is the perception that can hurt a brand as bad or worse than an actually bad product. I don’t think that my QC is a bad product, but I have to admit that I am somewhat pessimistic about things regarding updates and such. If I owned this company I would be working this weekend to deliver a fix. I would be telling my crew we are working. That is the least I could do.
Have the same experience, the system crashes after editing and deleting presets and 2 hours of work going to nirvana. I’m a little pissed about, to less care and verification. Feels a little as a test pet!
The whole “Security Issue” thing starts to seriously erode my faith in NDSP …
Everything sounds ‘amateurish’ :
The security issue could have been completly resolved months ago if they took the ‘white hat hackers’ claim seriously (warnings have been sent to NDSP back in January by some good guys that wanted to do some ‘homebrew’ software for the QC)
Since when any competent software developer (or should I say the ‘Product Owner’) think that it is a good idea to submit crashlogs (containing potentially sensitive informations) via SMTP on a GMail address ?!?
NDSP claimed that they were aware of a security issue on 21th April , and said that a hotfix would be ready by the end of the week… in reality, it took them an additional week to ‘fix’ the issue (to be clear : I don’t blame them for taking 2 weeks to correct a security issue , I blame them for not having taking the security warning claims from the good guys back in January …)
The 2.0.2 hotfix contains a pretty embarrassing bug: you can’t rename a preset , as it crash the QC and delete the preset you wanted to rename !
So, NDSP sent an email to every users warning them that there’s an (embarrassing) bug , but to add to an already very embarrassing moment, the email contains a typo saying that CorOs 2.0.0 is bugged , whereas it is the 2.0.2 version that is bugged …
So, NDSP sent another email saying that the previous email is wrong, and only the 2.0.2 version is bugged …
Sorry, but this is not a very good sign when so many failures are accumulated in a so short time frame…
As a side note : some user on this forum are complaining about ‘whinning users’ , but let’s be honest : when NDSP post News explaining that ‘Porting Plugins is harder than expected’, ‘Desktop editor is a huge project and harder than expected’ , ‘component shortage forced us to rewrite a lot of low-level code , it is hard and delayed the promised featured / aggressive updates’ , and so on , I really wonders who is whinning the most
I’m a really patient person, I understand (and know) that software dev is hard and a number of unforeseeable events could happens during a dev , but all the ‘Security Issue’ / 2.0.2 firmware debacle could have been avoided by taking sensible decisions based on facts. That’s why I think that the way it turned now is not easily forgivable.
Now, let’s hope that NDSP can learn from their mistakes and avoid all this mess in the future…