Can´t download starred presets

Hi, downloaded the new update and it won´t seem to retrieve my starred presets from the app. Already tried a factor reset. The starred presets will show on the app, but the QC won´t find them in the directory

Connection is working and device is linked to my account.

The staring system has been replaced as stated in the release notes and updated manual.
Cloud presets now get downloaded into a que and download at once and can be found in your Downloads directory folder. Feel free to email if you continue to have issues.