Strange behaviour when loading downloaded presets

After latest firmware I get this when I try to load downloaded presets from the cloud

I got exactly the same problem - unable to load a preset !
Is it possible that its related to the WIFI ? QC indicate a weak wifi signal although it is strong in all of my other devices! Please help its getting frustrating

The problem in the first post is that was the CAPTURE Download folder.
You want the PRESET Download Folder in this case, if you’re having the same exact issue

1 Like

Ok thanks - i have found out yesterday night- although the wifi signal is often an issue -
Thank you for your advice !