Saw a guy had the same issue a few days ago, been banging my head against a wall trying to get this bloody thing to work. I created a few new accounts because it kept saying that I had tried too many times but nothing ever worked. Please help!
@JamesKereamaStent - Please email support@neuraldsp.com so they can assist you.
I would also recommend double-checking your system requirements to make sure your system meets the minimum requirements. Thank you!