ArchetypePlini standalone plugin crash on M1 Pro MacBook Pro

Support
1

I’ve seen ArchetypePlini plugin crashes on my M1 pro MacBook Pro on a weekly basis. I’ve emailed support@neuraldsp.com a week ago but got no response at all. Want to bring up the attention here and hope can get some traction, as it’s very annoying to see this, especially when you plan to use it in live situation.

Looks like a bug in the plugin that caused segmentation fault

Setup:

  1. Laptop: MacBook Pro (14-inch, 2021), M1 Pro, 16G RAM, macOS Monterey 12.6
  2. Interface: Focusrite Scarlet Solo 3rd Gen

Process: ArchetypePlini [18534]
Path: /Applications/Neural DSP/ArchetypePlini.app/Contents/MacOS/ArchetypePlini
Identifier: com.neuraldsp.ArchetypePlini
Version: 2.0.1 (2.0.1)
Code Type: X86-64 (Translated)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2022-10-18 19:40:43.3418 -0700
OS Version: macOS 12.6 (21G115)
Report Version: 12
Anonymous UUID: 1448B81F-4F67-4ACE-B8AC-31736FC8D265

Sleep/Wake UUID: 7BD250F7-EAF2-43F7-A4E5-3ECC9AE72937

Time Awake Since Boot: 380000 seconds
Time Since Wake: 1538 seconds

System Integrity Protection: enabled

Crashed Thread: 8 com.apple.audio.IOThread.client

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000641940247c0
Exception Codes: 0x0000000000000001, 0x00000641940247c0
Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [18534]

VM Region Info: 0x641940247c0 is not in any region. Bytes after previous region: 6397689481153 Bytes before following region: 98674390448192
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
commpage (reserved) 1000000000-7000000000 [384.0G] —/— SM=NUL …(unallocated)
—> GAP OF 0x5f9000000000 BYTES
MALLOC_NANO 600000000000-600008000000 [128.0M] rw-/rwx SM=PRV

Thread 0:: JUCE Message Thread Dispatch queue: com.apple.main-thread
0 CoreGraphics 0x7ff81f474899 __create_resolved_source_space_block_invoke + 44
1 CoreGraphics 0x7ff81f4a3ae8 CGColorTransformConvertNeedsCMS + 120
2 CoreGraphics 0x7ff81f4f57a6 ripc_EndLayer + 385

2

@zhuyibo - Hey sorry to hear you’re still waiting to hear from support. It’s unusual for them to take a while to respond unless they’re waiting to hear back from something.

Can you message me your email you used to email in with so I can find your ticket and follow up on it?

3

Hi @zhuyibo, sorry to hear you are having issues with using your Plini plug-in on your MB pro! I have escalated to NDSP support and hopefully they will get you sorted quickly.