Using the Quad on video calls

Hi all!

I teach guitar online from home, and for some reason the Quad’s effects aren’t coming through into zoom. I can hear them through the headphone output but my students can’t hear effects.

I’ve tried using outputs 3 and 4 as I would when using the quad with a DAW but to no avail!

Any help welcome!

Video conferencing sofware in general has audio codecs optimized for speech and stuff like echo reduction which help with voices but can really mess up music.

I don’t use Zoom, so i didn’t test this, but a quick search suggest they have settings to preserve the original sound:
Zoom - Using and preserving original sound in a meeting

Hope that helps!

Thanks for the reply, I think it’s an issue with how zoom interacts specifically with the Quad, I’ve got original sound turned on.

So my students are hearing the dry D/I signal but no effects.

Sadly, the usb 1 & 2 outputs are dry. Wet on 3&4. Only usb 1&2 can be defaulted on apps without audio input selection.

Ahhh I see. Thank you.

Do you know if there’s a workaround at all?

You could try to use a virtual mixer like Voicemeeter Banana (Windows only, I guess there is something similar for Mac)

With this you can route your desired inputs from QC into a virtual audio device, which you can use as an input device in zoom.

All sorted, thanks for the advice all.

I was using Ladiocast, a mixing app, to sum my inputs into mono because Skype doesn’t work in stereo.

Unfortunately Ladiocast doesn’t have an output selector, so I stopped using it and just selected the Quad as both input and output and it solved the issue when using Zoom.

May still have issues when using Skype but we’ll see I guess!

Have you tried using OBS? I have had good luck using plugins/multiple cameras with that software and a video platform…

We actually need to swap 1, 2 and 3, 4. Or give us the freedom to choose. request neuraldsp

Please use the request threads to propose new features so they can be voted etc.