I just updated my Quad Cortex with the latest software that was just released, as well as the newest version of Cortex Control that supports it. After the update, Cortex Control only remains stable for a short time before it loses connection to the Quad Cortex. My Mac is quite old, a MacBook Pro late 2015, so is this problem caused by that? However, previous versions worked completely without any issues."
Are you using a hub by chance? Previously it has been useful to use a powered hub to prevent this kind of behavior. Otherwise, there isn’t a known issue regarding loosing connectivity after the latest updates. Ensure your PC meets the minimum requirements otherwise feel free to email support@neuraldsp.com