I did not dl to cloud … I just did not expect an update to erase my presets … any chance of recovery ?
I’d assume you may not be looking in the correct location? Ensure you are starting from within your presets folder etc. If you still run into issues, email support@neuraldsp.com and they will get you sorted quickly. Lastly, hopefully you backed everything up prior to updating as NDSP recommend etc.
Thanks … I found out, then dried the sweat from the floor 
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