Still waiting for a reply from the Neural Support

I don’t receive any answers to my mails and my old account here has been suspended for no reason.

This has been happening a few times now. Anyone else having this problem?

I sent 3 emails using 2 different mail accounts, but the support team never received them. :man_shrugging:
(the first mail was sent 31/12/2021 , I waited 10 days before sending the second one …)

I’ll try again using a third mail account a some point…

@747 - Sorry to hear you’re not receiving a response. Would you mind messaging me your email so I can look into it?

Hi. No response yet.

@747 - Seba has reached out, please DM if you’re still not seeing anything.