Since MP_Mod stepped in and offered to assist, I sent him the info he requested and edited my post so as to not cause turmoil or provoke drama as I love neural, the quad and the community. And I thank the moderator for responding so quickly to my concerns.
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Send me your email address via DM and I will escalate to support for you.
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Thank you! DM sent.
I have escalated to support. Thanks! 