For people who tried emailing support@neuraldsp.com recently, how often do they respond? Because I have a pending support issue that requires immediate response from them and they literally only responded once and then ignored all further inquiries.
Is there any other way to actually get in contact with someone and not have to wait several days or maybe even forever for a reply? I literally can’t use the product i’ve bought until I clarify something from them and it’s really frustrating.
They usually aren’t available during the weekends etc., if you haven’t heard back within 2 business days, DM and I will contact support directly for you.
