Describe your issue:
The screen has tons of lines, with a blue line down the middle. It still functions but the screen is unusable. I got it to be legible once but even with that it looked like an old VHS tape.
Steps to reproduce your issue:
Turn it on.
I have tried the following things:
I have tried using the factory power supply. Normally I use the Cioks DC7 and Crux
It looks like you have a defect of sorts and I would definitely seek for an RMA from your vendor if possible. Otherwise, email support@neuraldsp.com for service and support.
Have you sorted your QC mini display problem? The same thing happened to me. I have sent it back to the vendor (big retailer in the UK) and they have sent it to the “authorized service center”. It’s almost a month now and it’s still not done.
Not a QC mini but my QC’s screen died a few months back. Took mine to Guitar Guitar where I bought it from and went back to NDSP HQ. Was away for 5 weeks with them and had to chase up a number of times for an update. Worth doing that if you haven’t. Managed to get it fixed but took a while
