Routing USB 1/2 to headphones?

Quad Cortex
1

I’m probably just too stupid, but I can’t figure out how to hook up the QC correctly to my macbook to get spotify on the headphones.
I connected the QC via USB and I selected it as the output device in the system preferences. Unfortunately I can’t choose the channel and it defaults to 1/2. Now 1/2 automatically go to Out 1/2 and the QC and I can’t route 1/2 to the headphones, that will output out 3/4.
Is there a way to make either the default sound on the mac go to 3/4 OR (preferrably) route 1/2 to the headphones on the QC? This behaviour is kind of silly.

2

You probably require a DAW just like any other multiple routing device. At least on PC that is the case but maybe there is a ASIO type app for MAC that adds routing for multiple outputs.

3

Is the volume knob turned up? Have you opened the Headphone mixer (swipe down for the output page and “click” the headphone input)? With USB connected, I get the Mac default audio straight through on the left mix knob plus the the guitar with all FX on the right knob. Perfect for practice.

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4

@spray - Sorry you’re having trouble. Please reach out to support@neuraldsp.com and they can help you trouble shoot.

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5

It’s pretty weird. I found the place in the mac settings where I can set up the output channels. I switched to 3/4 and that worked, but shortly after I had a weird sound. Turned out I was getting only the right channel, but to both ears. Then a little bit later I got no sound from USB at all. I had to switch the mac to send on 1/2 again and now it works like I would have expected from the get go. But that made me really nervous about using the qc live…

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6

Hey @spray. As Mike already suggested, please send us a ticket to support@neuraldsp.com so we can troubleshoot these issues.

Thanks!

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7

I would, but I can’t reproduce it. Just for clarification is there any feature that I don’t know of and might have triggered accidentally where we can select which usb channel is routed to the headphones?

8

@spray Not really. If the QC is set as the default audio device, you will always hear the computer audio through Out 1/2 and Headphone out.

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