Hello
I am having a frustrating issue with my Quad Cortex since I updated it to the latest firmware. After using the unit for 30-60 minutes, it randomly freezes. The display becomes completely unresponsive, and none of the controls (buttons, knobs, or footswitches) work. The only way to resolve this is to power cycle the device, but this obviously interrupts my workflow, especially during live performances or rehearsals. I’ve tried using different presets, including simpler ones, but the freezing still occurs.
However, I’ve noticed that the issue seems more frequent when I’m using presets that have multiple effects blocks, complex chains, or more intensive configurations. The freezing often happens during preset transitions, or when I’m adjusting controls in real-time, like changing effects or tweaking parameters mid-performance.
This problem has made it difficult to rely on the Quad Cortex for shows and practice sessions, as I never know when it’s going to freeze. It’s also been frustrating because there doesn’t seem to be any pattern to when it freezes, aside from the fact that it happens after a prolonged period of use.
I’ve checked the firmware version to make sure it’s the latest, and I’ve even tried rebooting the device and reloading presets to see if that fixes it, but nothing has worked so far. I have checked Bug Reports - Neural DSP mongodb guide for reference.
Has anyone else experienced similar issues? I would appreciate any suggestions or troubleshooting tips to help resolve this.
Thank you !