Hi folks.
My original QC power lead broke so I bought a replacement (an official one from Neural DSP). Unfortunately this one seems to be slightly less snug a fit into the device than the old one and in the middle of a gig the other day, despite being taped down, the lead came out of the unit when I pressed one of the footswitches and my guitar sound disappeared completely. Since the update to CorOS3.0 the time it takes for the unit to boot up has stretched to over a minute (used to be about 20 seconds), so after getting the lead back in, with the rest of the band continuing to play, I had to wait about 70 seconds until my guitar came back online. It was pretty frustrating, especially as it happened in the middle of our new single during the biggest gig we’ve done by some distance.
It’s shaken my confidence around using the QC live, especially given I had issues with it not turning on for a while after upgrading the OS last time and subsequent issues where sometimes after I power it on, it switches itself off again and I have to then restart it to get it to power up. Add in the ridiculous boot up time (my computer is about 4 times quicker than the QC and that’s running a LOT of software on start up) and it’s not filling me with confidence!!
Generally just all seems really sketchy for something that cost a lot of money.
So two problems basically… and wondered if anyone else had any insight into either…
- a) the device behaving erratically since the update to CorOS3.0 in terms of powering up / taking ages to start / switching itself off for no apparent reason…
and / or…
- b) a better solution for a power supply option in terms of fit. At the moment I’m thinking of gaffer taping the lead into the back so it can’t possibly come loose, but ideally I would get a solution that fits the device more tightly and can’t be so easily removed. Seems crazy they’ve gone with the design they have for a unit of this size when you think how much it costs.
Neural DSP support suggested using something like the Cioks DC7 power supply, which if that’s the only option I guess I’ll have to go with, but when you spend £1.5K on a device you don’t expect to have to replace the power supply with one for another £200 or so, just because the original feels like a cheap mobile phone charger.
I love the way the unit sounds, I really want to use it and not have to go for another solution and all the hassle of moving my rigs over that would involve (and recreating most of them due to the different amp models etc), which may have its own problems anyway. But the idea of using something that can just shut itself off at any point, or has a power solution that is so flimsy it either breaks or falls out of the unit is obviously not okay for live use.
Frustrating. Would welcome any advice / suggestions.
Thanks.
Ian