New Mac ...no more pluggins works ? ...really lost

Support
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Hi teams ,

I ‘m using since 2022 , 4 pluggins with my Mac , connected to my Focusrite 18i8 .
Plini , Tim Henson, Cory Wong and MKII impérial.

All was good , until my Mac was becoming old and I decided to change it to upgrade to actually a SEQUOIA 15.5 .
I ‘d no problem to reinstall alls pluggins in lastest versions …all seemed to be good .

Unfortunately, when I want to use them …there is no sound…
The audio output test is OK …but nothing in the input …
I ‘d passed many hours on the notice , trying all configuration with my Scarlett …but I know her pretty well , now …

Notes :
1 / My pluggins on the last Macintosh ‘re still running fine …and the configuration as show below is exactly the same .
2/ i ‘ve tried to install another Pluggins from another dealer in DEMO mode and it’s works fine …

I’m really perplexed and completely at a loss …
If you have any idea , I ‘ll be very grateful.

Kinds regards.

paco.

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2

Can you screenshot the Plugin settings?

3

Hi Nino , Thanks for your Help :slight_smile: …appreciated !!

i just received the procédure from Neural Official Support and it’s Works fine : First, ensure that only one input is enabled in the standalone app’s audio settings. Then, check the microphone permissions to ensure the app has access to the system microphone:
Open your Mac’s “System Settings.”
Go to “Privacy & Security.”
Open the “Microphone” category.
Make sure microphone access is enabled for all Neural DSP apps.
Check out the standalone app.
The app will now have access to the audio interface inputs (get started guides).

Best Regards

Sincerely
Neural DSP Support Team

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