This is a copy of the mail I sent to @Eolan this morning, since he contacted us via mail as well.
I wrote:
There might be a confusion:
If the 10K socket is in momentary switching mode, the blue LED of the socket flashes blue. If it triggers, you hear a click and for a moment the white LED is also on.
I love this expression pedal for everything except the toe-switch behavior.
I’ve tried every suggestion mentioned here (except adding rubber feet, which I’d keep as a last resort), but I still can’t get the toe-switch threshold to respond any differently. Even setting the switch threshold to the hardest value in the Verwalter barely changes anything.
What I expected was simple: light pressure should work for Wah/Volume (or whatever effect), and only a clearly harder press on the toe should trigger the switch. But in practice, the switch fires with the same light pressure I naturally use while playing. It ends up acting more like an auto-trigger at 100% travel than an actual toe-switch.
Is there really no way to make it behave with a clear distinction between light pressure (expression) and hard pressure (switch)?
I am just wondering… why didn’t you add a better description in the manual? What you are showing might be a game changer for many, but it is impossible to figure out what you really mean from the manual alone… Changing a manual is a breeze… why not to put extra info about it when this is actually the only big concern people have? I do not own the pedal and this was the issue that made me hesitate. Now I am reconsidering.
It would be fantastic, if people actually would read the manuals! /irony off.
The VERWALTER can set the threshold pretty hard.
There were some cases, where a mixture of user error and the pedal itself created issues and in most cases we were able to solve it.
We are a company with real humans (I think I am one) so you can always contact us, talk to us, ask us, etc.
(The reason I didn’t reply here was, I had a cold, so proof I am a human).
