iOS Connectivity issues

I can’t get the iphone or ipad to connect to the QC.

Lots of back-and-forth between QC support and Apple support; Apple says it’s the QC’s problem, NDSP says it’s Apple’s problem.

For those of you that successfully use your iphone or ipad with the QC, do you just plug it in and it works? Do you have some magic cable?

Yes, I have tried all sort of cables and adapters, and restarts, and updates, and the usb accessiblity soft switch is turned on in iOS.

I have iphone 13 and ipad 2022 with lightning port.i just use the camera kit and just connect it via usb cable to wc…

Goto to inour screen of qc and set the input…

It works like a charme

2 Likes

Have you had success connecting any other devices to your iPhone? Not all camera kit connectors are created equally when it comes to the knockoffs. Have you tried one of Apple’s branded grossly overpriced connectors? @RJMiddel 's suggestion to set the input?

I don’t know ¯_(ツ)_/¯…does this look right? None of the VU move when I play in this screen connected to usb or not.

I’m using a usb-b (printer type) to usb-c adapter which works connecting the MBA and even an Android phone (which isn’t even supported by the QC).

I can connect the iPhone to the MBA using all sorts of cheap adapters, cables, and hubs, so I don’t think the Apple specific dongle is a must have.

NDSP says it is plug-n-play for iOS. It’s a powered, class c device that shouldn’t require the camera dongle.

I did just plug in my old Scarlett Solo AI and it isn’t recognized, either. On my last iPhone, it would give a message about “not enough power to use” or something like that.

NDSP is correct, the QC is 100% core audio compliant. I can connect either my IPhone or iPad Pro directly and use midi and or usb audio for backing tracks etc., no issues since day 1. I am guessing your adapter is not providing data and only power or something similar. I use the camera connection dongle from Apple which works perfectly with my IPhone and I use a usb-c multi use hub for my iPad Pro which also works perfectly.

With that Apple camera adapter, are you plugging in only to the QC, or are you also connecting the iphone power cable?

Btw, do you have your output block in your signal path set to either ‘Multi’ or one of the USB options?

1 Like

I can use it either way, with or without powered.

1 Like

Thanks

OK, I’m just being stubborn, I guess.

Genuine apple adapter ordered, begrudgingly.

Begone lightning, Rise to glory USB-C! LOL

Don’t blame you a bit for the begrudging, that thing is a price gouge. Hope it was from somewhere you can return it if that is not the issue.

1 Like

Genuine Apple lightning to usb adapter arrived and works perfectly.

Apple, please forgive me for doubting You and Your ways :roll_eyes:

1 Like

Awesome, I’m not sure if you are looking for a USB-C adapter for the IPad Pro but if so, let me know and I’ll link the one I got from Amazon which works nicely for adding multiple I/O and works great as an audio interface as well.