Ilock won't let me start my free trial - Too many activiation

Hi, wanted to try the Gojira plug in with the 15 days trial but when trying to activate it with iLock, I get the message that I attempted the trial too many times which is impossible since I never tried this plug-in before. Even on my iLock account there are no traces of any trial for this plug in, that doesn’t make any sense.

How can I sort this issue ?

Hi @Mark_Rutzu and welcome to the community. Please email and they will get your licensing issues resolved with iLok.