The ac adapter that is included is very low quality. A device this expensive needs a quality power cable. Doesn’t matter how tough the buttons or case are when the cable breaks. It is very odd a mismatch to have a durable unit with a toy cable. Please update this and for those that already have them sell them as accessories.
Here here… totally agree the power supply is a bit disappointing but i think thats not ndsp qc specific issue the line 6 hx stomp ps is poor as well. But with the qc being such a slick unit i did expect better. A updated or better option would be great
really ought to be built in with IEC. Oh well - maybe on the QC2
Don’t say QC2, my wallet is already crying!
Agreed, I was disappointed with the power supply quality. I ordered an after market PSU by a company in the UK for around £17 which alleviated my anxiety on gigs.
Absolutely on letting the company know that for a good quality unit, the power adapter is super flimsy, thankfully my only gripe. At least until it frays out overtime with heavy road use! lol
Hi Sam - which PSU did you get?
Many thanks
I would also appreciate if you could tell us what and where did you buy, Sam. The PSU has kinda weird parameters and I not able to find anything similar in any shop in my country. I won’t trust no-name ebay stuff .
By the way I totally agree with IEC plug. If you guys have more electronics on your pedalboard, I would consider buying some higher-end power supply from Cioks (DC10). It is the only supply I have found that can handle QC => you can get rid of the stock PSU and use IEC only. But for me it is an expensive overkill :-(.
The PSU I bought is this:
Any 12v 3a laptop style PS will work. Digi-Key sells the Globtek PS which works perfectly and much more robust than the OEM PS.
I have couple of notebook adapters and neither is 12V or has 3A (actually I believe you only need around 1,5A - somebody tested it). But it is a good point.
I think someone verified it never pulled more than 2a but I had found several 12v 3a replacements on Amazon prior to purchasing the Globtek PS from Digi-Key.
I said the same thing a few months ago, and I was almost hung
Totally agree. Current ps is a bit of a joke.
Like buying a Porsche only to discover it is fitted with a Skoda engine
Are there any compatible 3 prong power cables like a standard amp power cable?
I just got this
This is a 3 prong, grounded solution that works great for me. Power supply is from Parts Express w/reverse polarity adapter cable off Amazon:
One thing that seems consistent is that many people use a CIOKS power supply mainly because it has a low profile, enough power to run the Cortex, and fits under pretty much any board!
If Neural DSP ever releases a new, more robust dedicated power supply, please make sure it’s thin enough to fit under something like a Pedaltrain Nano, just like the CIOKS. Also, consider making the power cable detachable so we can use whatever length we need.
I play live, and sometimes I need a longer power cable to connect my board… and sometimes I don’t
HARD agree. The wall wart was the biggest reason it took me so long to buy the QC, and it’s still far and away my least favorite feature. I’m sure this decision was made to keep the size as small as possible, but I’d have MUCH preferred a “pro version” that’s a few inches larger but incorporates an IEC connection. Now I have to spend hundreds more $$$ to buy a pedalboard and one of the very few compatible power suppies (Cioks DC7 + Crux, Walrus Canvas HP) just to ensure I have reliable power every night. This device is built to be a standalone unit and, if the power supply was up to snuff, it absolutely would be.