Cannot Record MIDI from external device

Quad Cortex Bug Reports
1

CorOS Version: 1.3

Describe your issue:
When I connect my Roland drum kit to the QC, I cannot record midi into the DAW like my other interfaces (Scarlett, clarett)

Steps to reproduce your issue:

  1. Connect External device to Midi IN on QC
  2. Enable MIDI over USB on QC
  3. Enable QC as midi device in DAW
  4. Attempt to record MIDI

I expected this to happen:
When I arm a midi track to record having the QC set as a midi input device, I expect midi input to the QC to pass through and be recorded in the DAW.

I have tried the following things:

  • Resetting QC
  • Disable/Enable QC as midi input device
  • Enable/Disable midi over USB
  • resetting external device
  • resetting computer
  • reconnect MIDI cable into QC
  • reconnect USB cable

Ultimately I still have to use a different audio interface to successfully record MIDI from an external device

2

I didn’t see it in the things that you tried, but in the midi settings, there is a switch for Midi Thru. The default setting is off. I think it would need to be on.

3

I did have that enabled but was still unable to record midi, have you successfully recorded midi through the QC?

4

It did seem like something that you would have found. I have used the QC to record audio in Logic, but not midi. I have sent midi PC and CC messages from the QC to various programs on the iPad. So not very helpful for you. I know there are some midi things that are not implemented yet, like sending momentary switch commands. For your issue Neural support might be the fastest solution?

5

Oh for sure man, I’ve already had a few e-mails out to support, as far as I know the QC is not able to currently record midi from an external device