I have been experiencing another extremely annoying bug this week at rehearsals…
While using the expression pedal via Morningstar MC6 controlling delays and reverbs only… sometimes, at complete random when I go full wet on those fx with the exp pedal… the Can/IR block just switches off
And we ALL know how beautiful the sound of no cab is … it started happening this week
If this happens at a show I’m cooked
Also, the app has been very buggy… blank screens, disconnects as well as all the other reported issues…
Noise gate switches back on randomly and activates even if a preset doesn’t have the gate on…
There’s a lot of other issues, but they have been reported…
Really hoping an update is in sight, I may have to bench the nano if if it keeps acting like this
I’m not sure if it’s a Morningstar/Nano issue or Nano software bug but I haven’t seen any similar reports recently so I would suggest to email support@neuraldsp.com so they can log your issue and hopefully provide resolution. I have seen your other posts with odd behaviors therefore it could be something defective but it’s best to have support look into it.
Thanks for the reply! I guess I’ll have to email them… I have seen a bunch of people mentioning issues while using MC6
As of today, I have noticed in rehearsal, that cab only switches off after the 3/4 time I bring the EXP pedal to Zero/Heel position, if I don’t go to zero it never happens.
The other issue is a definite volume change in patches, that I still don’t understand
I have since, reported all the 4 issues I’m experiencing directly to NDSP support… they were quick to reply and we are still testing to see…
But to so far, after a factory reset and app reinstall… it seems that most issues are caused by using the TRS midi… what is causing it? Not sure yet, but its NOT the MC6, because the same issues happen when using the exp pedal directly…
However, when using midi via USB-C it’s way more stable, haven’t encountered any issues yet. Except of course, not being able to use it as an audio interface while hooked up the controller…
Will have to do for now! I’ll let you know, if they tell me anything new!
Yes it is calibrated… both when tested with MC6 exp port or the dedicated port in the nano… The issue is that some bug is causing it to send messages other than CC1, as cab and capture blocks don’t reply to that CC
I haven’t tried another, since its the only one I own… However I did try sending expression pedal messages from the MC6 controller (it allows you to simulate that with foot switches)… and the same errors occur
Support team send me this after a few tests back and forth:
''Hello Mazuna, thank you for the information.
Yes, it seems like you have stumbled upon a currently known issue. Our team is working towards identifying its causes and having it sorted out for a fix to be released in the upcoming NanOS update. Unfortunately we at Support handle no information in regards to upcoming updates or features being added to any of our products, so we cannot comment on its ETA, but as soon as our Development team has more information to share, they will be doing so via our regular communication channels.‘’
