CorOS Version: 2.0.1
Describe your issue:
Im connected to internet, says there is connection but when i log in or update it fails to connect to the server. I cannot use my quad properly as I need the updates and will need them in the future.
Steps to reproduce your issue:
I expected this to happen:
It should work as this is a vital feature of the QC
I have tried the following things:
If you are connecting over a wifi router, try a hotspot on your mobile phone instead. See this thread for more.
NDSP is working on a solution but isn’t there yet.
I have tried various troubleshooting aside from the reply of the support which is to reset / factory reset
I tried 3 wifi locations and 1 hotspot of the same network provider.
Today I will try a different network provider from my friend to see if it will work there.
Weird thing is it connects to wifi and says its connected but doesnt connect to the servers. I think this must be some server issue i hope can be fixed remotely as shipping this back to neural is a pain to do here in ph
The odds are good over a hotspot on your phone. You should be able to link to Cloud Cortex over that, and if you are lucky, also do backups and updates. I wasn’t so lucky - I could only link to Cloud Cortex and do backups via the mobile hotspot. However, once I had it linked, I could do updates after reverting to my wifi router connection (over which I could not link to Cloud Cortex). Yes, it is weird.
I don’t generally have problems connecting, but I did struggle with finalising one update. My solution was to unplug everything from the QC, and temporarily move it to a location within inches of the Wi-fi router. I only plugged in the power, and dealt with the updates in a position where the wi-fi signal was pretty much guaranteed to at its strongest.
Update: My unit is now on its way to finland through ups service… I hope all goes well.
UPS reviews here in our country is so bad I just hope my qc is safe
Neural DSP doesnt want to use other carriers which worries me so much
Oh, sorry to hear this. So logging in via a mobile hotspot didn’t work for you.
Good luck with the repair process - sending some karma your way!