Volume levels are not saving between presets

Brand new NC user. Trying to match output levels for presets on the IA/IB footswitch, using the app.
I set/save the level for IA, then go to IB to compare and change the level accordingly to match IA.
When I go back to IA, the level is not where I previously saved it. When I go back to IB, the level is not where I saved it either. What am I doing wrong, or is this a bug?
I’ve tried saving the levels on the app’s “save” icon and the NC’s UI in the app as well.
Not sure if I need to update the NC itself.

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How do you match the levels? Level Knob/IR Volume/Capture Volume/…? I am trying find the “right way” too atm, but don’t really know which is the correct parameter to change

You might need to adjust preset level by Capture Volume? Just a thought. Seems like the Level knob on the unit is maybe global??

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Yes, the Level knob seems to be a global output and not a per-preset/capture level.
You mentioned in another thread to adjust the IR output and that is working for me.
Not sure how you would adjust levels if you’re not using an IR, but I haven’t run into that yet.
Thanks!

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You have to set level volume only by the capture volume. You choose a preset, you push in the same time CAPTURE and SAVE during 2 s. And like this, you can adjust individualy each preset. But it’s setting by capture reference not preset. You know what I mean ? Is it clear ?

It sounds like you’re saying to choose a preset, then press CAPTURE and SAVE together for 2 seconds.
I tried it with the app, and I was able to adjust the capture volume and save the preset.
I was also able to adjust and save the capture volume in the app without pressing CAPTURE & SAVE. Is there a difference?

Ah ?! I have to Check. Pressing both buttons maybe it is individualy saved. without maybe global.

Sounds like what PHNX might be saying is Capture + Save allows for adjusting ‘Capture Volume’ on the unit maybe?

I’m not sure. I’ve been trying to do it in the app, but it seems every time I set a level using the capture level and save it, go to another preset, and come back to the one I thought I just saved, it’s not at the same level. Perhaps it’s setting the global level? Very frustrating as a new user, as these levels are all over the place.

The other thing I’m noticing is that every time I touch one of the presets, the save icon is lit, as if wanting me to save, but I haven’t done anything. Is this normal?

Maybe PHNX Is saying to press capture and save on the device, and then adjust he level in the app? Hmm, I just tried that, using both the hardware level knob and the capture level in the app and neither one works. It appears that the changes are being saved, but when I go back and tap on each preset the levels are completely different and well out of balance from one another.

Upon closer look, it also appears this is setting each preset to the same level, but it’s not changing the individual preset’s levels, if that makes sense. I changed one preset to level 3.5, tapped on the next preset and sure enough, it’s level is set at 3.5 :thinking:

OK ! I have the explanation !
You have 2 solutions to sets level of presets individualy.

1: You can set LEVEL IR. I test with 10 presets using the same IR, if you change LEVEL in one preset, it not affect presets using the same IR.

2: You can set CAPTURE VOLUME. I test too with presets using the same capture, it works. I rectify my last post, you have to push 2s only CAPTURE button to enter in CAPTURE VOLUME MODE not “CAPTURE and SAVE” like I said before. Sorry for confusing.
When you are in this setting mode, you could see CAPTURE and LEVEL ring slowly flashing. Adjust like you want and SAVE. After this you have to EXIT to quit this mode !


I hope it’s clear.

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Thank you for the detailed reply! I will check it out this morning.
I assume for downloaded captures that were made with no IR (from other users), you would just use option #2 to adjust its level?

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It s exactly the same thing Whatever the origin of the capture . IR LEVEL is efficient too.

Excellent. Working great so far. Thanks again!

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Honestly, Nano Cortex is a FUC**** great tool ! I have a blast with it.

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Awesome!
I’m taking it out tonight for its first gig, because… why not? I have four presets set up, which is plenty for our band, so should be fine.

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Good show ! Côme back to tell us how it’ s working live :wink:

Glad you corrected and let us know. I tried Capture + Save and nothing happened! :wink: But holding Capture enters the ‘Capture Volume’ mode as you described. Great find!

I tried it and indeed you can see the ‘Capture Volume’ slider moving when turning the Level knob on the unit (when in this mode - Capture and Level flashing together).

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It went pretty well.
The good.
I can power the Nano off of my 1 Spot CS6 with no issues.
I used switch I for 2 dirty captures and II for 2 clean captures. Stepping on the footswitches never rotated them causing the bank/preset to change.

The not so good
After balancing out the levels of the captures, especially the dirty ones, (thanks again), I noticed many times when I switched the A footswitch between the 2 captures, there was a loud volume bump for a second. Not sure what that’s all about.? I was under the impression this had gapless switching between presets, so I didn’t expect anything like that. The Nano being so small opens up a lot of room on my board for other pedals, or a mini wah, etc.

It would be great if there was some better way to mute the Nano during the band breaks. Since there’s no power switch, you either have to pull the power plug or in my case, I unplugged the cable from the Babybomb pedal to my stage cab, or turned down the level, but not really ideal. Does engaging the tuner mute the signal? That’s what I had been doing with my Headrush MX5.
Have to look into that.

Otherwise, I’d say it was a success. The Nano never cut out or overheated, etc. The volume boost when changing presets is concerning, especially when going into solos, where I have the delay and reverb in the 2nd preset. Look forward to the next show with this!

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Yeah great !
First, you can mute with Tuner. Or not ! Like you want. Just press 1s switch II ( I rectifiy ;)) to choose one or other.
About changing preset, There is absolutly ZERO cutting sound. If you have a silence, it’s not normal. A defficience about the gear ?
About gap level , it’ s to you to adjust. Changing between clean and dirty sound has alxays be a subject… :wink:
You have to find your personnal way. The most natural way is to HAVE a gap between both. With a real amp, You have to push the sound to sature, oldshool vibe of course, :smiley:

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PS - it’s switch I and II. Each switch has A and B mode.

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